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ChatGPT & AI Integration

Put GPT, Claude and Gemini inside your product

GPT integration services that ground every answer in your own data, with citations, guardrails and predictable costs.

The difference

Raw prompts guess. Grounded answers cite.

Plain chatbot wrapper

No sources
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Risk

Gen7Ven LLM integration

Cited answers
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Trust
Inside a single answer
0ms
Guard20ms
Retrieve80ms
Generate250ms
Check50ms
Illustrative latency budget for a grounded answer
01 · Guard

Sensitive data stays out

Personal data is masked and each request is checked against your rules before anything reaches a model.

"Card 4242 …" → [MASKED]
02 · Retrieve

It finds the right facts

Your documents are indexed as vectors, so the most relevant passages are found in milliseconds.

Top 3 passages · Billing guide
03 · Generate

It answers in your voice

The best-fit model drafts a reply from the retrieved facts only, following your tone and format rules.

"Open Billing, filter by Q3…"
04 · Check

It cites and verifies

Each claim is matched to a source. Unsupported answers are rewritten or passed to a person.

Source: Billing guide ✓
Benchmark

Answers in under a second

Gen7Ven integrationstreamed, cached and routed
<1s first token
Typical unoptimised API callno streaming or caching
3–8s
Manual search by staffhunting through documents
2–10 min
Use cases

Where LLMs earn their keep

In-app copilot

Users ask questions and get answers inside your product.

Knowledge search

Staff find policies and precedents in seconds, with sources.

The supplierPARTY renews on 1 MarchDATE at £4,200AMOUNT

Document processing

Contracts and forms turned into structured data.

Content at scale

On-brand product copy and translations, reviewed before publishing.

Built in

Built for production, not demos

Model routing

Each request goes to the best-value model for the task.

RAG grounding

Answers built from your own documents, with citations.

Privacy guardrails

Personal data masked before it reaches any model.

Cost control

Caching and prompt compression keep token bills predictable.

In depth

LLM integration that is accurate, private and affordable

Adding a large language model to a product is easy to demo and hard to run well. Our GPT integration services cover the parts that decide success in production: grounding answers in your data, protecting personal information, keeping latency low and controlling token costs, across OpenAI, Anthropic Claude, Google Gemini and open-source models.

ChatGPT integration for business, grounded in your data

A general model knows the internet, not your business. We use retrieval-augmented generation (RAG) to give it access to your documents, help centre, contracts or product data without retraining. Your content is split into passages, converted to vector embeddings and stored in a vector database. When a user asks a question, the most relevant passages are retrieved and the model is instructed to answer from those facts alone, citing its sources. If the information is not there, it says so rather than guessing. This is the approach behind the legal knowledge system we built for Chen & Associates, which cut research time by 90%.

OpenAI API integration and Claude API integration

We are model-agnostic and choose per task. OpenAI and Anthropic Claude models lead on reasoning and writing quality; Google Gemini is strong with long documents and images; open-source models such as Llama can run inside your own cloud when data must not leave it. Many integrations route requests between models, sending simple classification to a small, fast model and complex reasoning to a larger one. Abstracting the provider also means you can switch models as prices and capabilities change, without rewriting your product.

Guardrails, privacy and compliance

Every request passes through a guard layer before it reaches a model. Personal data such as names, card numbers and addresses is detected and masked, prompts are checked for injection attempts and outputs are validated against your rules on tone, topics and format. Access controls ensure users only retrieve documents they are allowed to see. We follow SOC2-ready and GDPR-compliant engineering practices, log every interaction for audit and agree data retention settings with each model provider so that your data is not used for training.

Performance and token cost optimisation

Users expect answers to start appearing within a second. We stream responses token by token, cache frequent answers and retrieved context, and keep prompts lean through compression and careful context selection. Usage is tracked per feature and per customer, so you can see exactly what each capability costs to run and set budgets or limits. These optimisations often matter as much as model choice: a well-engineered integration on a mid-sized model frequently outperforms a naive one on the largest model, at a fraction of the running cost.

Plugs into

Models and tools we integrate

OpenAIAnthropicGoogle GeminiLangChainHugging FaceOllamaPostgreSQLSupabaseNext.jsPython
FAQ

ChatGPT & AI Integration: common questions

Should we use OpenAI, Claude, Gemini or an open-source model?

It depends on your task, privacy requirements and volume. OpenAI and Claude offer the strongest reasoning, Gemini handles long documents well, and open-source models such as Llama give full privacy and lower costs at scale but need hosting. We test candidates on your real data during discovery and often combine several models behind one integration.

What is retrieval-augmented generation (RAG)?

RAG gives a language model access to your private information without retraining it. We index your documents in a vector database, retrieve the passages most relevant to each question and instruct the model to answer only from them, with citations. It keeps answers current, because updating a document updates the answers, and makes every response traceable to a source.

How do you prevent LLM hallucinations?

We ground answers in retrieved sources, instruct the model to decline when the information is missing and check each response against the passages it cites. Low-confidence or unsupported answers are rewritten or passed to a person. Before launch we test against hundreds of real questions, including deliberately tricky ones, and we keep monitoring accuracy once the integration is live.

Can you reduce our token costs?

Usually, yes. Common savings come from routing simple requests to smaller models, caching repeated answers and context, trimming prompts and limiting retrieved passages to what is genuinely relevant. We add usage tracking per feature, so you can see where spend goes and set limits. For high, steady volumes, a privately hosted open-source model can also lower costs.

How long do GPT integration services take?

Timelines depend on the scope. A focused feature, such as a help assistant over an existing knowledge base, sits at the shorter end. Integrations that span several data sources, need fine-grained permissions or must run on privately hosted models take longer. We agree milestones and a fixed scope after discovery.

ChatGPT & AI Integration

Put an LLM to work in your product

Share the feature you have in mind. We'll recommend the model, the architecture and a realistic plan.